Ursa USA offers a 15-day (from shipped date) money back guarantee for unused products.
Should you decide to return a product, please notify us via our Contact page as to why the merchandise is being returned.
When contacting us via email for requesting a return / exchange or refund; please give a brief explanation for the return / exchange or refund. Also, please include a valid phone number and email address (if different from one received) that you can be reached at in the event we need to contact you for more detailed information.
On refunds, you will be refunded the price of the product less shipping and either our restocking fee* or our discard cost**. You are responsible for paying any/all-shipping costs to return the product to us.
For replacements, exchanges, and refunds prior to shipping; we will issue a product return authorization code that must be included in the package / box with any items returned for action.
All used products as well as those that have exceeded the 15-day (from shipped date) time period are not covered by this return policy.
While insuring the poly package the merchandise was originally shipped in is optional; it is strongly recommended.
Ursa USA is not responsible for any lost, stolen or damaged returned package(s).
* Discard and restocking fee is based on the condition of the returned item, a Restocking fee of 15% will be deducted from the full retail cost of the returned item.
Damaged Products – If the product is received damaged during the shipping process, please contact us via our contact page and notify us of the damage and the condition of merchandise received and desired action (if any). Once we’re contacted and verified the damage and customer intent; we will issue a return shipping label for the return of merchandise. Once received, we will then send a replacement product to you at no additional charge.
Address all product packages that meet the above criteria to:
URSA USA LLC
PO BOX 424
DOUGLAS, WY 82633
Ursa USA will collect the personal details that you provide to us on our website for the purposes of completing all purchases and/or sale transactions.
In addition, all data you submit will be used to administer to and maintain your active account. In providing such services and/or information to you; we will only use your data in accordance with the terms of the following statement.
This statement sets out below:
Information Collection and Use
Ursa USA is the sole owner of the information collected on this site. We will not sell, share nor rent this information to others. Ursa USA collects information from our users at several different points on our website.
Registration
We request information from the user via our online registration forms. Here a user must provide current standard contact information. This information is used to help maintain, administer, and track your last purchase as well as the order history. If we have trouble processing your order, this contact information is used to get in touch with you. Ursa USA does not use this information for any other purpose.
Links
See the “Terms and Conditions” document.
Security
Ursa USA takes every precaution to protect our user’s information. When users submit sensitive information via the website, your information is protected both on and off-line. All of our user’s information, not just the sensitive information mentioned above, is restricted to our single processor.
If you have any questions about the security at our website, you can send an email to gumgullyprovision@gmail.com
Correction/Updating Personal Information
If your personal identifiable information changes (such as user email, phone number or home address), we will work with you to correct, update or remove the personal data provided to us. This can be done by emailing us at
gumgullyprovision@gmail.com
Notification of Change If Ursa USA decides to change our privacy policy, we will post any changes here so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.
We will use information in accordance with the privacy policy under which the information was collected.
If you feel that this company is not abiding by its posted privacy policy, you should first contact info@ursausa.com
Disclaimer Liability
Ursa USA has taken reasonable efforts to ensure that the information contained in this web site is accurate; however, all information is provided “as is” without any express or implied warranties, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IN NO EVENT SHALL URSA USA BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY USE OR PERFORMANCE OF OR CONTENT ERRORS OR OMISSIONS IN THE INFORMATION, EVEN IF NOTIFIED IN ADVANCE OF THE POTENTIAL FOR SUCH DAMAGES.All users of the information agree that access to any use of the information is subject to the terms and conditions set forth on this “Terms and Conditions” page, as well as all applicable laws, and such access and use is at the user’s own risk. These terms and conditions are subject to change from time to time without notice by updating or revising this “Terms and Conditions” page.
Copyright Notice
Copyright notice for all pages on this web site: © 2020 Ursa USA. All Rights Reserved. Any reproduction of these pages for commercial purposes or for distribution to other persons is a violation of United States Copyright law and may subject you to civil and criminal penalties. You may not modify, publish, transmit, create derivative works or in any other way exploit any of Ursa USA copyrighted works without first obtaining Ursa USA written consent. You may not view, reproduce, print or otherwise use any of the content of this web site for anything other than your personal, informational, noncommercial use. Any reproduction must include the copyright notice set forth above.
Trademark Notice
All product names, trademarks, service marks or other images in this web site are either the property of, or used with permission by, Ursa USA, and the use thereof without the express written consent of the owner(s) thereof is strictly prohibited. All other product names contained on this web site may be trademarks or service marks of other persons.
Links
Ursa USA web site contains links to third party web sites. Ursa USA does not control the content of these web sites. Unless specifically stated on this web site to the contrary, Ursa USA is not affiliated with these third parties and does not endorse or sponsor their web sites, products or services.
Privacy
We know that you are concerned about your privacy; so is Ursa USA. Our privacy practices are designed to provide a high level of protection for your personal data. To learn more, you can read Ursa USA Internet Privacy Policy Statement
Governing Law
By accessing this web site, you agree that the laws of the State of Texas, without regard to the conflict of laws and principles thereof, will apply to all matters relating to use of this web site. You also submit to the personal jurisdiction of Nebraska and the venue of the state and federal Courts of Texas.
Submission Policy
Ursa USA does not consider unsolicited ideas. As a leading specialty retailer, and the world’s largest direct marketer, of hunting, fishing, camping and related outdoor merchandise, Ursa USA has access to a wealth of knowledge of outdoor merchandise and is continually developing new products to please its customers so it is likely that Ursa USA has developed, been exposed to, or is already working on similar products and technology. The purpose of this policy is to avoid any confusion and disputes if Ursa USA products, technologies, advertising, promotions, processes, materials, marketing, and the like, might appear similar to ideas submitted to Ursa USA. Since Ursa USA does not wish to consider unsolicited ideas or materials, the following terms apply to all submissions.
(1) Your submissions and their contents will automatically become the property of Ursa USA, without any compensation to you; (2) Ursa USA may use or redistribute the submissions and their content for any purpose and in any way; (3) Ursa USA has no obligation to review the submission; and (4) there is no obligation to keep any submission confidential.
To the extent a submission is made under terms inconsistent with the terms and conditions of this policy, the terms and conditions of this policy govern.
